FAQ
Yes, The floor are all available for heating system, Our floor have been tested by a Korean client “Hardwood”, It approve that in 6 month time, our floor is working very well in heating system.
Download: Flooring Heating System Testing report
Actually this is a difficult questions. This called the impact resistance of the flooring. It is normally depends on both “Hardness” and “wear-resistance”.
1. Hardness
a. The hardness of the floor also depends on the wood itself. There is a “Janka harness” for each species. For example, The Oak is 1360. (Not very hard, but O.K).
b. The hardness of the floor also related to the finish coating. UV lacquer coating is the best solution. The testing result we did proves that It can reach 2H.
2. Wear-resistance
Technically, The abrasion of our floor is >2000(WR1) according to: EN 14354 – D.
According to our warranty file, you will see our floor will not to wear through or separate at least 3 years in commercial or public area, and 25 years for home use.
Download: Plank Floor Warranty
a. Russian oak is more premium grade, clear surface, less knots. less color variation. European Oak looks much rustic. So normally our AB grade is Russian oak and CD grade is European oak.
b. Russian oak has less tannic acid inside, and European oak has more, this will only influence if your color need to do fumigation, after fumigation, the appearance will be different. normally European oak looks better.
c. for unfinished floor, the grain looks slightly different.
Detail please check:
The moisture content of Engineered floor is normally 8+-2%, We use moisture tester. We do moisture test from the beginning to the end of production many times. When we are selecting veneers, after kiln dry, after gluing, and after coating before packing, we check the moisture all the time. And not only to the veneer, but also to the plywood. Only if the veneer and plywood moisture has reach a certain value, we can start glue and cold press.
We are using Denmark WOCA Oil for our Engineered wood flooring products, for different color and finish, we use different products of WOCA.
Water based stuff: 401
UV Bottom Oil (Natural color): No. 501
UV Bottom Oil (White color): No. 601 5% white pigment
UV Bottom Oil (Natural color): No. 603 2.5% white pigment
UV Face Oil (Natural color): No. 506 Glossy: 12-18%
UV Face Oil (Natural color): No. 507 Glossy: 8-12%
UV Face Oil (Natural color): No. 508 Glossy: 5-8%
UV Face Oil (White color): No. 605 5% white pigment Glossy: 12-18%
UV Face Oil (White color): No. 606 2.5% white pigment Glossy: 12-18%
Woca Natural Oil WOKA 1503
| LENGTH | WIDTH | THICK | GRADE | Average Length |
| 300-1200mm ( 1′ – 4′ ) | 72mm ( 2-4/5″ ) | 18mm ( 3/4″ ) | Selected | 650mm |
| 300-1200mm ( 1′ – 4′ ) | 90mm ( 3-1/2″ ) | 18mm ( 3/4″ ) | Natural | 650mm |
| 300-1200mm ( 1′ – 4′) | 120mm ( 4-3/4″ ) | 18mm ( 3/4″ ) | Selected | 650mm |
Multiply Wide Plank Engineered Flooring
| LENGTH | WIDTH | THICK | VENEER | GRADE | Species |
| 1860mm | 189mm | 15 mm | 4mm | Select & Natural | Oak/Walnut/Teak |
| 1860mm | 189mm | 21mm | 6mm | Natural & Rustic | Oak/Walnut/Teak |
| 2200mm | 220mm | 19 mm | 4mm | Natural & Rustic | Oak/Walnut/Teak |
| 2200mm | 240mm | 21mm | 6mm | Rustic | Oak/Walnut/Teak |
| 2200mm | 260mm | 21mm | 6mm | Rustic | Oak/Walnut/Teak |
Heating System Engineered Flooring
| LENGTH | WIDTH | THICK | VENEER | GRADE | Species |
| 420mm | 70mm | 10 mm | 4mm | Select & Natural | Oak/Walnut/Teak |
| 490mm | 70mm | 10mm | 4mm | Select & Natural | Oak/Walnut/Teak |
| 450mm | 90mm | 10 mm | 4mm | Select & Natural | Oak/Walnut/Teak |
| 600mm | 90mm | 10mm | 4mm | Select & Natural | Oak/Walnut/Teak |
| 900mm | 90mm | 10mm | 4mm | Select & Natural | Oak/Walnut/Teak |
A: We accept L/C or T/T. The L/C should be irrevocable and payable at sight. If it is T/T, 30% down payment is request to be made according to the proforma invoice we issued. Then the balance payment can be done after receiving copy of Bill of Lading stamped shipped on board, Invoice and Packing List by email or fax.
A: Most containers take 4-6 weeks from time payment is received. There is a chance that it may take longer because of factors beyond our control. For example, security measures and Border Protection could possibly delay shipment.
A: 1)The Quarter Round molding is used to hide the expansion gap left around walls during installation.
2)The T- molding is used as a threshold in doorways or as a transition strip where the hardwood flooring meets floor or carpet of similar height. T-moldings can also be used to change the direction in which the floor is laid.
3)The Reducer molding is used as a transition from the height of the sub-floor to the height of the hardwood floor.
4)The Stair-nose molding is used to cover the front edge of a stair tread or step. If used on a stair, flooring is installed behind the Stair-nose to cover the horizontal part (the tread) of the stair. The Stair treads molding is a one-piece molding used to entirely cover the structural stair tread.
A: It means some special installation styles like: Herringbone parquet, Chevron parquet, Mosaic parquet, Plaint weave… Recently, we have developed some new free installation flooring like Wood Gravel parquet, 3D style parquet and Cock tail flooring. You can also check our website:www.lordparquet.com
A: Normally, for “running installation” the waste is about 3-5%. However, with the “free installation (herringbone, mosaic)”, it’ll be up to 7-10%. The waste also depends on worker’s skill level and the layout of your room.
A: Our hardwood floors are treated with up to 7 coats of an Aluminum Oxide finish. While this will certainly help the durability of the floor, it is the hardness of the floor that will give the best indication of durability. Refer to the Janka Hardness rating for a true indication of hardness for a selected species:
| Birch | Red Oak | White Ash | White Oak | Hard Maple | Santos Mahogany | Brizilian Cheery | Brizilian Teak | Brizilian Wanult |
| 1260 | 1290 | 1320 | 1360 | 1450 | 2200 | 2345 | 3540 | 3680 |
A: For domestic customers, you can go to our retail stores or check with our distributors in different cities. For international customers, we have distributors around the world such as U.S, U.K, French, India, Philippine etc.. Also you can scan our website and contact us directly by email, if you have any question and requirement. We reply your questions within 24 hours.
A: We are specialized in Solid Hardwood and Engineered flooring. Flooring Accessories etc….
1. Solid wood flooring: Species like: Oak/ Acacia/ Black Walnut/ Maple… are available. The dimension is 18mm in thickness and 90/120mm in width.
2. Engineered strip flooring: It suits “Free installation” such as Herringbone, Mosaic, Plait Weave, Chevron.. The dimension is 450x90mm / 490x90mm and 10mm/14mm in thickness with 4mm top veneer. It is also available for floor heating.
3. Wide Plank engineered flooring: It can be finished with stained, brushed, carbonized, handscraped, Natural oil…It is a multiply-layer engineered flooring with 14-20mm in thickness with 3-6mm top veneer and 148-260mm in width.
4. Parquet Tiles & Designed flooring: There are varieties pattern for you to choose from. The dimension can be 390x390mm – 660x660mm. This year we also designed Gravel wood parquet & 3D style floor.