A: We accept L/C or T/T. The L/C should be irrevocable and payable at sight. If it is T/T, 30% down payment is request to be made according to the proforma invoice we issued. Then the balance payment can be done after receiving copy of Bill of Lading stamped shipped on board, Invoice and Packing List by email or fax.
A: Most containers take 4-6 weeks from time payment is received. There is a chance that it may take longer because of factors beyond our control. For example, security measures and Border Protection could possibly delay shipment.
A: Normally, for “running installation” the waste is about 3-5%. However, with the “free installation (herringbone, mosaic)”, it'll be up to 7-10%. The waste also depends on worker’s skill level and the layout of your room.
A: For domestic customers, you can go to our retail stores or check with our distributors in different cities. For international customers, we have distributors around the world such as U.S, U.K, French, India, Philippine etc.. Also you can scan our website and contact us directly by email, if you have any question and requirement. We reply your questions within 24 hours.
